Accessibility Policy

Last Updated: June 6, 2026

Our Commitment to Accessibility

Connecticut Baskets is committed to making our website accessible and easy to use for as many visitors as possible, including individuals with disabilities. We believe customers should be able to browse our website, learn about our gift baskets, access delivery information, track orders, contact support, and complete purchases with confidence.

We strive to improve the accessibility and usability of our website on an ongoing basis.

Accessibility Standards

Our goal is to align our website with generally recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, where reasonably possible.

Accessibility considerations are incorporated into our design, development, and content practices, and we work to identify and address potential barriers as technology, website features, and accessibility standards evolve.

Ongoing Efforts

Accessibility is an ongoing process. We review our website and make updates intended to improve usability, including:

• Improving keyboard navigation and screen reader compatibility where reasonably possible
• Maintaining readable text and sufficient color contrast where feasible
• Supporting assistive technologies commonly used by website visitors
• Reviewing new content, product information, delivery information, and website features with accessibility in mind
• Improving access to order support, order tracking, and customer service information

Because our website is dynamic and may include third-party tools, widgets, apps, or integrations, some content or functionality may not yet be fully accessible.

Third-Party Content and Tools

Some features or content on our website may be provided by third parties, such as payment processors, order tracking tools, support widgets, embedded tools, or ecommerce apps. While we encourage accessibility best practices from our partners and service providers, we do not control all third-party content or functionality and cannot guarantee that all third-party tools will be fully accessible at all times.

Assistance and Feedback

If you experience difficulty accessing any part of our website, or if you need assistance placing an order, selecting a gift basket, accessing delivery information, using order tracking, or contacting support, we encourage you to contact us.

We welcome accessibility-related feedback and will make reasonable efforts to review and address accessibility concerns where feasible.

Contact Us

If you have questions about accessibility or need support using the Connecticut Baskets website, please contact our customer service team.

Phone: (860) 200-6522

You may also use the contact methods, support widget, or order tracking tools provided on this website where available.

When contacting us about an accessibility issue, please include:

• The webpage, product page, checkout step, support feature, or order tracking feature you were trying to access
• A brief description of the issue you encountered
• The assistive technology, browser, device, or operating system you were using, if applicable
• Your contact information if you would like us to follow up with you

Support for Orders and Delivery Information

If an accessibility issue prevents you from placing an order, reviewing product information, accessing delivery information, or using the order tracking feature, our customer service team can provide reasonable assistance where feasible.

Connecticut Baskets prepares gift baskets in Manchester, CT for delivery to recipients throughout Connecticut. Delivery availability, order timing, and product availability may vary based on the destination, product selection, courier availability, and order details.

Continuous Improvement

Connecticut Baskets is committed to continually improving the accessibility of our website and views accessibility as an important part of providing a practical and usable experience for all visitors.